2008 – Current:  Subject Matter Expert
ST MICROELECTRONICS, INC., Regional IT/CAD, Phoenix
Provide support for multiple Platform LSF compute farms housed at 7 design centers across North America.  Interviewed engineers at each site to analyze work and job flow, created a standardized compute farm design, and installed/re-configured LSF at all sites to meet the new standard.  Provided initial and ongoing LSF training to users at each site.  Created tools to assist with monitoring all sites and to provide feedback to users when jobs encounter specific problems. 

2000 – 2008:  Senior Unix Systems Administrator
ST MICROELECTRONICS, INC., Regional IT/CAD, Phoenix
Sole responsibility for Systems Administration and Operational Support of the Phoenix CAD environment including installation and maintenance of Sun V880, E420, and V100 servers, Linux rack-mount compute servers, Network Appliance F840, F760, F740, and F540 fileservers, and Sun Sunblade 2000, Sunblade 1000, UltraSparc 80, and Ultrasparc 60 engineering/design workstations, Linux workstations, and network attached printers and plotters. Installation, maintenance, and administration of Windows 2000 thin-client server. Installation of design applications and maintenance of FlexLM licenses. Creation and administration of user domain accounts and management of network filesystems. Also provide daily backups of critical design data, archival of completed projects, and inventory management while acting as liason to Regional Appilcations Support and local site IT departments to provide a complete Design Systems/Applications environment.

1999 – 2000:  Senior Systems Administrator
AMERICAN EXPRESS, Voice Automated Technologies
Responsible for System Administration, installation, and maintenance of Sun E250 and E450 servers, Sparc, UltraSparc, and SunRay workstations, and Sun systems integrated into Periphonics VPS/is voice response units in the Voice Automated Technologies Laboratory. Create and maintain user accounts, home directories, printer connections, gateway routes, IP allocations, and general server and workstation configurations. Maintain department’s web, DNS, and email server and NIS+ server. Assist with maintaining library of backup tapes. Coordinate maintenance and upgrades of Periphonics VPS/is hardware.

1998 – 1999: UNIX Systems Specialist I
AMERICAN EXPRESS, Distributed Operations
Responsible for monitoring systems to ensure 24 hour availability. Roles include system monitoring and tuning systems running Solaris and AIX. Responsibilities include monitoring CPU and disk utilization. Adding and removing user accounts. Backup and restoration of file systems. Troubleshooting and repair of system and network failures. Implementing approved and tested upgrades and procedures. Documenting procedures and implementations. Monitoring network and system security.

1989 – 1998: MVS Lead Operations Specialist
AMERICAN EXPRESS, Mainframe Operations
Responsible for ensuring 24 hour availability and integrity of all IPC mainframe systems, making decisions and recommendations which could have immediate impact to a worldwide user community and direct impact to the profitability of Travel Related Services. Directing the efforts of less experienced operators. Managing the Maxm Automation Team for improved system monitoring and enhanced operator functionality. As Senior Operations Specialist, trained and assisted less experienced operators. Created FxOutage to record and track system outages from multiple departments, for which an award was received. As Operations Specialist, monitored systems and performed changes. As Console Operator II, organized work flow in the Tape Library. Created D21 Training Guide, for which an award was received.

1988 – 1989: Systems Operator
PHOENIX MEMORIAL HOSPITAL
Responsible for system monitoring, batch processing, and trouble shooting terminal communications with no direct supervision. Installed, customized, and maintained PC hardware and software. Automated SAS applications for Accounting and created an Inventory Tracking database for Central Processing.

1983 – 1988: Data Processor, Petty Officer Second Class
UNITED STATES NAVY
Supervised Computer Operations. Scheduled Online and Batch Processing. Established new procedures, improving security for classified data. As Computer Operator, performed batch processing and coordinated output, providing statistical reports, payroll, stock listings, punched cards, and tape files. Recovering, backing out, and rerunning jobs, recreating tapes, and requeing files as required.